HOW TO ORDER BY PAYPAL

Disability products for elderly

PayPal Accepted

We have enlisted PayPal who provide a safe and secure environment when you place your order.
 
Don’t Have a PayPal Account?


Easy – Use your Credit /Debit Card – Simply Click on the Buy Now button, then click the “Guest check in” "Don't have a PayPal account button" and you can pay using your credit/debit card.

HOW TO ORDER BY POST
Disability products for elderly

Order by Post
Simply complete your name and address details on the order form. List the items you wish to purchase. Calculate the item order value and add correct carriage (See price list). Complete total order value. Please note that payment via this method can only be made using a cheque or postal order. We regret we cannot process credit/debit cards by post. Please order on line using our secure PayPal link if this is your preferred method of payment.
VAT Relief
  Prices shown are inclusive of VAT at the current rate. All prices are exclusive of packaging & carriage and the correct amount should be added to your order. If ordering on line the correct amount will be automatically added. If completing the postal order form please see the price list for the correct charge.
 

Products which have been specifically designed for use by disabled persons, may be purchased without paying VAT; the price excluding VAT is shown in brackets next to the full price.

 

Certain items are eligible for VAT relief for those who are chronically sick or have a disability. Where this applies the lower VAT exempt price is shown and can be claimed on your order if the declaration form and the disability is stated.

 

If you qualify for VAT relief please complete and sign the declaration portion of the order form.

Please note VAT exemption can only be claimed by posting the completed and signed exemption form to us and enclosing a cheque or postal order as payment.

 

If you are in any doubt as to whether you are eligible to receive goods zero-rated for VAT, you should contact the VAT National Advice Service. 0845 010 9000

Delivery

 

Orders will be delivered to the address shown on the order form by either Royal Mail or national carrier depending upon their size and weight (UK mainland). Check with sales team for carriage charges outside UK mainland.

Money Back Guarantee

  If the product(s) received are damaged/faulty, please return to us carriage paid within 30 days of receipt and we will arrange to either replace the goods or refund your payment in full (less carriage). This does not affect your statutory rights.
Product Guarantee
 

All products are guaranteed against defects in materials or workmanship for 6 months from the date of purchase, unless otherwise stated. We recommend regular visual checks to ensure your product is not showing undue signs of wear and tear. This does not affect your statutory rights.

Specification

 

Every effort is made to ensure our descriptions and illustrations are clear and accurate, however sizes are approximate and the reproduction of colours is as accurate as possible. Due to our policy of continual improvement some products may vary from those described. The company reserves the right to amend specification, construction and/or design without prior notice.